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ANSWERS
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| 16.
When I just downloaded my screen saver, the process of downloading
worked but I do not have the screen saver Why is this so? What am
I to do now? |
| Your
screen saver installation file was probably saved your C: / My Downloads
folder If it isn't there you can search for it Go to Start (lower
left on your computer) - Find (or Search) - Files or Folders and type
in the name of the executable screen saver file (e.g., dolphin.exe).
After you find it double click (fast) on the installation file to
start the installation process. If you still can't find it, please
contact us at the Contact Page. |
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| 17.
I cannot download my screen saver. I get page not found. |
| Although
it is always possible that a server could be down, so far we have
identified download problems only when a customer typed in the address
incorrectly and once when the user's own ISP was not allowing her
access out. To make sure you have the correct address it is best to
copy and paste the address into the browser window. If the problem
persist, please contact us at the Contact Page
and we will provide you with another link. |
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| 20.
Can screen savers, be converted to use as wall paper? |
|
One way you can make a wallpaper from our screen savers is to hit
"print screen" which saves the image to your clipboard and then use
the Paint program (under accessories in any Windows program) to save
the image to the Windows Directory as a bmp file and then select it
as wallpaper from the display properties window. |
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| 21.
Your license came on. I waited awhile, and it didn't go away, so I
closed it. Then I restarted my computer, and I couldn't find the installed
screen saver. What happened? |
| Your
display resolution is probably set to less than 800 x 600 and you
can't see the "accept" button when the license comes on. Here's how
to set your screen resolution to 800 x 600 |
| Click on Start button -- Settings -- Control Panel
-- Display -- Settings |
| Check to the right of colors drop down menu --
slide the slider to set screen area is at least 800 x 600 pixels.
Click OK. When it asks if you want to keep that setting click
yes. |
| Now re-install your screen saver. You should be
able to see the "accept button |
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| 22.
How do I copy and paste a link into my browser window? |
| To
copy put your cursor on one end of the web address and hold
down the mouse button. Drag your cursor to the other end of
the web address. Let go of the mouse button hold down the Ctrl
key and while still holding down the Ctl key press the C key.
That will copy the text of the web page address into your clipboard.
Now go to the browser address bar (where you type in web page
addresses) and click. Now hold down the Ctrl key and while still
holding down the Ctl key press the V key. That will paste the
text into the browser window. Now click at the end of what you
just pasted (this will unhighlight the text you pasted) and
press the Enter key. That should start the download. |
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| 24.
How much are the screen savers in other currencies? |
|
Click
here to visit our currency conversion page
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| 26.
What programs do you use to build your screen savers? |
| We
would like to help provide information or guidance about our
production methods and programs we use to build our screen savers
but we recently established an in-house policy not to address
such or others which don't directly relate to customer service.
That is largely due to time constraints but also due to legal
considerations related to our non-disclosure agreements. |
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